Refund Policy
We offer a 14-day money-back guarantee. If you're not satisfied with GlyphSmith for any reason, you may request a refund within 14 days of your purchase.
Consumer Cancellation Rights
If you are a consumer, you have the right to cancel your purchase within 14 days without giving any reason. The cancellation period expires 14 days after the day of purchase.
How to Request a Refund
All purchases are processed by Paddle, our merchant of record. To request a refund:
- Visit paddle.net and use the Order Support feature with your order details
- Or email us at support@brightlight.rocks with your order number and we will assist you
Refunds will be processed using the same payment method used for the original transaction. Please allow up to 14 days for the refund to be processed after approval.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@brightlight.rocks.